服務條款


  1. Customers should read the product care instruction on each merchandise before use. As a friendly reminder, all leather products will fade off its color to light color clothing. Customers are needed to avoid using our leather products with light color clothing. 請客人詳細閱讀產品說明及注意事項，某些皮革產品會有掉色現象，切勿把皮革產品直接接觸淺色衣物一起使用。
  2. We guarantee our product quality and responsible for any replacement due to product quality issue. If it is a normal wear off on leather surface due to a certain time of usage, we cannot provide the replacement service. 我們會確保產品質量，如產品有質量問題，經我們公司確認後可作出更換或退款處理，惟因產品經過正常使用而產生損耗或磨損等現象，我們或未能安排更換或退款處理的。
  3. If you need special instruction on the order, please inform us by email or WhatsApp messeage us. If the requirement is to add holes on belt or engrave name on any items, please note that there will be no refund nor replacement can be provided. 如客人需要特別處理所訂購之產品，請於訂購單上備註寫上，或可電郵或短信給我們，我們會安排處理的。 客人需要明白貨品一經按客人要求修改後，如打孔、刻字、或改短等，將不能夠接受退貨退款的安排。
  4. All leather items will appear a certain level of marks and scars on the surface. This is the nature of real leather. 天然皮革製品表面會有疤痕及天然皮紋，而皮紋亦按每件貨品都有不同，客人不能因此而作出退貨退款申請。
  5. Color variation will appear on same lot of products and even on the single item. This is due to natural leather tissue density differences. 每件皮革製品都有顏色差異的，因為皮革部位不同，所吸收到的染色效果也有深淺不同，客人請留意。
Print